Responsibility is the unity of two words: Response's Ability. So, do we have the ability to response when we are entrusted with the responsibility ?
I would like to share a classic example of Responsibility of what I have experienced last week with my house moving contractor whom I have asked to assist to move my big household item; Master bedroom set, Book cupboards, Refrigerator, Washine Machine and 7 seaters sofa. On the day of moving, he came with his two assistance and they easily move out the cupboards and one queen bed (without the matress) in two trips. It took them about 3 hours though (do not know why so slow but nevermind so long we could finish). It was then about 1pm and we still have the king size bed, two matresses and 7 seaters sofa to move. My sister-in-law was curious on why the contractor is yet to be seen after the 2nd trip, hence she called me to inform. I had assumed that they had gone for lunch and given sometime they will continue to move my things. Somehow, my six sense also told me that something is not right, as such, I quickly phoned the contractor and to my surprise, he apologised to me that he is now at his factory rushing for another customer's furniture as the customer is having an opening tomorrow. He is not sure whether he would be able to complete the moving today as it was already 2pm. I practically seek for his understanding to help as I do not have any lorry to move and it is quite difficult to get one at that hour. He promised to call back...or at least will continue tomorrow.
Today is already 7 days after we had last spoken and I am still waiting for his call. When reflected, he also did not informed me when he just went to his factory to work on his other commitment while leaving me in the dark. Really irresponsible acts ! If fact earlier as I told my dad, I was prepared to pay RM500 for his assistance to complete the moving !
BTW, we did managed to move the rest of the furniture by ourself and completed on that day itself, thanks to my brother who managed to contact his previous renovation contractor. Luckily, we had moved the fridge and washine machine a day earlier using my brother's double cabins as my dad advised that we cannot use the fridge without giving it at least a day to settle down.
If you could imagine this irresponsible action by the part of the contractor, you could understand why trust and integrity play an important role in the first action of our relationship. I am dissappointed with this contractor who do not appreciate the commitment to respond and his undertakings.
I would like to share a classic example of Responsibility of what I have experienced last week with my house moving contractor whom I have asked to assist to move my big household item; Master bedroom set, Book cupboards, Refrigerator, Washine Machine and 7 seaters sofa. On the day of moving, he came with his two assistance and they easily move out the cupboards and one queen bed (without the matress) in two trips. It took them about 3 hours though (do not know why so slow but nevermind so long we could finish). It was then about 1pm and we still have the king size bed, two matresses and 7 seaters sofa to move. My sister-in-law was curious on why the contractor is yet to be seen after the 2nd trip, hence she called me to inform. I had assumed that they had gone for lunch and given sometime they will continue to move my things. Somehow, my six sense also told me that something is not right, as such, I quickly phoned the contractor and to my surprise, he apologised to me that he is now at his factory rushing for another customer's furniture as the customer is having an opening tomorrow. He is not sure whether he would be able to complete the moving today as it was already 2pm. I practically seek for his understanding to help as I do not have any lorry to move and it is quite difficult to get one at that hour. He promised to call back...or at least will continue tomorrow.
Today is already 7 days after we had last spoken and I am still waiting for his call. When reflected, he also did not informed me when he just went to his factory to work on his other commitment while leaving me in the dark. Really irresponsible acts ! If fact earlier as I told my dad, I was prepared to pay RM500 for his assistance to complete the moving !
BTW, we did managed to move the rest of the furniture by ourself and completed on that day itself, thanks to my brother who managed to contact his previous renovation contractor. Luckily, we had moved the fridge and washine machine a day earlier using my brother's double cabins as my dad advised that we cannot use the fridge without giving it at least a day to settle down.
If you could imagine this irresponsible action by the part of the contractor, you could understand why trust and integrity play an important role in the first action of our relationship. I am dissappointed with this contractor who do not appreciate the commitment to respond and his undertakings.
No comments:
Post a Comment